Privacy policy

 

📄 Privacy Policy — Cool Coconuts

Introduction At Cool Coconuts, we are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and share your data when you visit or make a purchase from our store.

Information We Collect When you visit our store or place an order, we may collect the following information:

• Name, email address, and phone number
• Billing and shipping address
• Payment information (processed securely — we do not store card details)
• Browser type, IP address, and browsing behavior on our site

How We Use Your Information We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Improve our website and customer experience
• Send marketing communications (only if you opt in)

Sharing Your Information We may share your information with trusted third parties, including:

• Shipping carriers to deliver your orders
• Payment processors to handle transactions securely
• DSers/AliExpress suppliers to fulfill your orders
• Shopify as our e-commerce platform (see Shopify's Privacy Policy)

We do not sell your personal information to third parties.

Cookies Our store uses cookies to enhance your browsing experience and analyze site traffic. You can disable cookies in your browser settings, though this may affect some features.

Your Rights You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time

Data Retention We retain your personal information for as long as necessary to fulfill orders and comply with legal obligations.

Changes to This Policy We may update this policy from time to time. Any changes will be posted on this page with an updated date.

Questions? For any questions, please visit our Contact Us page.

Last updated: April 2026